Book an appointment with Driving Schools Melbourne using SetMore CRUDE Ultimate Driving Education - Frequently Asked Questions
October 17, 2015

Frequently Asked Questions


GENERAL

PRACTICAL

MAINETNANCE

SIMULATION

VICROADS

REFUNDS/CANCELLATIONS


GENERAL

What makes CRUDE different from other Driving Schools?

CRUDE Ultimate Driving Education’s main focus is creating a world of advanced drivers. This means that all drivers are educated and trained in a way that no other driving school would dare to venture. Other Driving Schools will not take students through basic maintenance requirements or teach them how to change a tyre, nor will they teach a student about loss of traction and emergency braking.

What areas do you cover?

Area’s are dependant on the Educator. Currently CRUDE has two Educator’s that service the surrounding suburbs of Carlton and Bundoora VicRoads, in Victoria, Australia.

Where and how do I book in a lesson?

You can visit www.dsm.setmore.com to make a booking. Read the booking policy carefully. Simply click on CRUDE Ultimate Driving Education and book in a lesson.
*You will need to sign up in order to make bookings.

Can anyone book lessons?

Anyone with a Learner Permit, P1 / P2 or Full / Overseas Drivers Licence can book in lessons.

What are my payment options?

You can make payment by Cash or Bank Transfer when attending a Practical Driving Lesson.

Do you offer automatic and manual?

CRUDE currently offers an automatic vehicle only but will provide manual in the near future.

Do I need to bring my logbook? (Learners Only)

It is a government requirement that Victorian Learner Drivers log at least 120 hours of driving lessons in their logbook. For every Practical Driving Lesson, you will need to bring your logbook to have your hours recorded.

How do my parents / supervising drivers get involved? (Learners Only)

CRUDE offers parents / supervising drivers the chance to attend lessons for free. However, parents / supervising drivers must understand that they are not partaking in any of the activities performed and only required to observe, and ask questions if needed.

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PRACTICAL DRIVING LESSONS

How much advanced notice do I have to book in a Practical Driving Lesson?

You have 3 days advanced notice to book in your lesson.

How do I purchase a Practical Driving Lesson?

There is no upfront payment for a lesson. You can make payment by Cash or Bank Transfer when attending the lesson at your chosen date and time.

Can I purchase lessons in a package or at a discounted price?

Currently there are no packages or discounts available. Lessons are strictly purchased individually and can be purchased in bulk.

How long does a Practical Driving Lesson run for?

There are four options to chose from when taking a practical driving lesson – 45 minutes, 60 minutes, 75 minutes (Assessed) and 2 hours.

How much does a Practical Driving Lesson cost?

Click here for all pricing under CRUDE Ultimate Driving Education.

What assessment is involved during a 75 minute lesson?

When booking a 75 minute lesson, you will undergo a 9 component comprehensive assessment. After 3 75 minute lessons, you will receive an assessment summary.

What if I am late or unable to attend a Practical Driving lesson? 

Understandably you may have unforeseen circumstances which prevent you from attending a Practical Driving Lesson.

For further information about rescheduling and cancelling, please refer to the Cancellation Policy in the Terms and Conditions

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MAINTENANCE

What options are there for maintenance?

During a 75 minute assessed Practical Driving Lesson, students go through a maintenance component that involves various basic tasks and changing a tyre.
However, there is a 30 minute dedicated Maintenance Lesson available to book for those that want to focus purely on this.

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SIMULATION

Does CRUDE provide simulation lessons?

Unfortunately CRUDE has removed it’s popular simulator lessons due to a re-structure of equipment, software and location. They will be available again soon.

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VICROADS

What options are there when going for my VicRoads Drive Test?

CRUDE offers Pick up / Drop off and a 1 hour 15 minute warm up lesson in a supplied Automatic Vehicle before attending your Drive Test at VicRoads. Test bookings must be made at vicroads.vic.gov.au and a separate booking must be made with CRUDE. All VicRoads Fee’s are available on their website.

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REFUNDS/CANCELLATIONS

What is CRUDE’s refund policy?

CRUDE Ultimate Driving Education takes pride in offering a quality service to all participants. We want to make sure that you are happy and left with a positive experience, so please be mindful that CRUDE does not offer refunds on Practical Driving Lessons if you simply change your mind on this purchase. However, if you believe that we have wrongly described the product and service we offer, we will then do our best to help you understand; otherwise we will refund your purchase.

What is CRUDE’s cancellation policy?

CRUDE requires a minimum of 24 hours notice to cancel or reschedule your lesson or a fee may apply.

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